Banco Español de Algas

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If you have any questions regarding the methods for purchase, payment, document delivery, etc, on this page you will find answers to the most common questions we receive. If you wish to pose any question not covered here you may contact us through our contact form.

How to purchase?

Purchases through the www.marinebiotechnology.org web site shall be made by credit card through La Caja de Canarias’ Virtual POS platform.

1.- To initiate a purchase you must pick up the product you wish to purchase, of the available catalogue of products (strains, genomic DNA or culture media).

If the product you are going to choose is a strain of microalgae or cyanobacteria, (strains) also can filter the database through different catalogs of products and applications.

2.- After choosing a product, you must click "add to cart"

You will notice that there is now a new button which you can click any time in order to "Show Cart"

You can browse through any of the catalogues (of strains, DNA and culture media), purchasing more products.

3. - Check: When finished adding products you can "click" en and can watch on a screen all the products and the Prices you have selected, as can be seen in the nest example

After checking out the order you must click

4.-Customer Registration: This takes you to a screen where you need to enter your username and password if you have previously made a purchase on the website of the Spanish Bank of Algae

Or you must register (if its your first purchase on the website of Spanish Bank of Algae).

5.-Shipping address: you must specify the shipping address (defaults to the same customer data), or change the shipping address if desired

6.-Shipping Method: choose the shipping method

The Spanish Bank of Algae arranged the shipment with the company DHL. You can also can choose to pick your order at the Spanish Bank of Algae directly

7.-PaymmentThe Spanish Bank of Algae arranged the shipment with the company DHL. You can also can choose to pick your order at the Spanish Bank of Algae directly

8.–Complete order: Eventually, you must check the data and confirm the order

It is important at this point, to read and accept the closures concerning purchase commitment

9.-Signing of the two original Material Transfer Agreements (MTAs): The purchase is made at the time of payment but the material is not sent until we receive two original Material Transfer Agreements (MTAs) signed by your entity’s (public or private) legal representative. You can find said Agreement at this link for commercial purposes and at this link for non commercial purposes. The double signed copy of the MTA should be addressed to the Spanish Bank of Algae. Muelle de Taliarte, s/n - 35214 - Gran Canaria - Spain

After having introduced your information, our system will present you with an order confirmation page, which will include a reference number. Once you complete payment through the POS and it has accepted your payment, it will be finalized. You will soon receive an email sent to the address you provided in which we inform you of the purchase made, including the price. We ask that you review the information received and, in the event that you detect any incorrect information, report it to us immediately through our purchase contact information form, indicating your order number and contact information.

It is important that you read closely the clauses with regards to the purchase commitment.

The Material Transfer Agreement (MTA) is a contract which governs the transfer of tangible research material between two organizations. In the event that receiver uses said material for its own purposes, the MTA defines the supplier’s and the receiver’s rights with regards to the material and all of its derivatives.

Payment method

Purchases through the www.marinebiotechnology.org web site shall be made by credit card through La Caja de Canarias’ Virtual POS platform.

I have just made a purchase. Should I contact BEA in order to confirm it?

After having introduced your information, our system will present you with an order confirmation page, which will include a reference number. Once you complete payment through the POS and it has accepted your payment, it will be finalized. You will soon receive an email sent to the address you provided in which we inform you of the purchase made, including the price. We ask that you review the information received and, in the event that you detect any incorrect information, report it to us immediately through our purchase contact information form, indicating your order number and contact information.

It is important that you read closely the clauses with regards to the purchase commitment.

The purchase is made at the time of payment but the material is not sent until we receive two original Material Transfer Agreements (MTAs) signed by your entity’s (public or private) legal representative. You can find said Agreement at this link for commercial purposes and at this link for non commercial purposes.

What is the MTA (Material Transfer Agreement)?

The Material Transfer Agreement (MTA) is a contract which governs the transfer of tangible research material between two organizations. In the event that receiver uses said material for its own purposes, the MTA defines the supplier’s and the receiver’s rights with regards to the material and all of its derivatives.

How do I obtain the MTA template?

During the purchase process you will be able to download the MTA template. You can also find it at this link for commercial purposes and at this link for non commercial purposes.

Where should I send the two original signed copies of the MTA?

The double signed copy of the MTA should be addressed to:

Corina Moya FalcĂłn

Spanish Bank of Algae

Muelle de Taliarte, s/n - 35214 - Gran Canaria - Spain

When will I receive the specimens?

The specimens will be prepared from the time your purchase is made online and will be sent upon receipt of two original Material Transfer Agreements (MTAs)  signed by the legal representative of your institution (public or private).

The specimen preparation time may vary from 3-4 weeks, depending on the type of specimens.

The shipping time may vary between 2 and 10 days, depending on the final destination. Shipments go out on Tuesdays.

Culture replacement policy

Because some cultures are highly sensitive to environmental conditions, they may not survive transport, including the fastest dispatches. The BEA will take the appropriate precautions, but does not guarantee the viability of shipping the culture. If the culture arrives in a non-viable state the buyer may ask for its replacement through our purchase contact form. It shall be the manager’s decision whether to ship the replacement culture. Shipping costs will be borne by the buyer.

Transport charges

Shipments go out from the BEA labs to their final destination. The company charged with their shipment is DHL. The rates applied shall be calculated in real time by the sales application. They include delivery to the final destination indicated on the order form, insurance and airport taxes at the departure airport. They do not include local customs fees or local taxes where orders are for outside the Canary Islands.

When the order is for inside the Canaries, taxes and customs fees will be included at the time of purchase.

Local restrictions

If there are local restrictions in the destination country with regard to the material sent it shall be the customer who is responsible for complying with them.

Importation permits

Shipments to some countries require importation permits in order to assure that the shipment is not confiscated during transit. If this is your situation, the official permit is to be prepared by the buyer and sent to use via email at : info@marinebiotechnology.org or by Fax at +34 928 132 830.

Taxes

The material sent is tax-exempt under Article 11 of (Spanish) Law 20/1991 of 7 June governing the Canary Islands’ Economic/Fiscal Regime.

In cases where material is sent within the Canaries (Las Palmas Province or Santa Cruz de Tenerife) the IGIC tax (General Indirect Canaries’ Tax) shall be levied, whose scope of territorial application is limited exclusively to the Canary Islands.

Discount for European public institutions

Public institutions belonging to the European Union and economic area (Germany, Austria, Bulgaria, Belgium, Cyprus, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Great Britain, Greece, Holland, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia, Slovenia, Sweden, Switzerland) shall be entitled to benefit from an additional discount, provided that they certify their status as a public research entity within the EU and register through the on-line form for public institutions.

The discount is only applicable if the shipment is made ​​to European Union territory or its economic area.

Modifications and Cancellations

If you wish to carry out any modifications or cancellations of a purchase already made in the last 24 hours you may do so by contacting us through our purchasing contact.

Should I receive any documents?

Along with the specimens included will be a copy of the Material Transfer Agreement (MTA) signed by a BEA legal representative. You will receive the invoice for the specimens automatically via email.

What does the price include?

The price includes the material and shipping costs. It does not cover local taxes in the destination country.

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